Sunday, September 22, 2013

Web Site Strategy Case Study


Tory Burch Logo

We all know that every woman is unique and different, but if there’s one thing we all have in common, it’s that we love to shop! In this day and age, going to the mall always seems to be a hassle, due to either the massive amounts of tourists or being away at college. Therefore, many women have turned to online shopping. One of my favorite designers is Tory Burch. When going on to Tory’s website, it is very easy to get carried away. Clothing and Accessories are all organized neatly in sections, so it is very easy to find exactly what you’re looking for. Once you find what you like, you are even able to put it in your “Online Shopping Bag!” Here, I have created a site map to easily view every category offered through Tory Burch's main website.

Tory Burch Website Main Page
Tory’s website is organized to successfully promote and sell her products to and for women. This website is easy to navigate around and find what you’re looking for. The main sections are shown as soon as you reach the website, and as you hover over each section, it shows each drop-down subsection. This way, you are able to go directly to what you’re looking for. Tory’s main page also introduces her new “Beauty Line,” where you are able to click on and immediately shop the new collection. The website is able to successfully promote and sell things that you may not originally be going to the website for. Because Tory’s new Beauty Line is promoted all over the main page, it is hard for costumers not click on and browse the new collection. As customers browse the new line, they may even like it so much to buy it along with or in place of what they were originally shopping for.

Tory Burch Sub-Sections
Tory Burch’s top demographic would definitely be women, however, this website is also easy for men to navigate around. Because Tory Burch has become such a successful and hip designer, men have started to purchase Tory Burch gifts for their wives, sisters, daughters, etc. The website even has a subsection under “Accessories” titles “Gifts.” So men, if you’re completely clueless on what to get your special someone for her birthday, Tory Burch makes it pretty easy for you! This website also supplies to men whom are embarrassed to go to the mall and God forbid, have to carry around a Tory Burch bag! But anyways, let’s get back to Tory’s main demographic- women. This website effectively sells to all women, from teenagers to grandmothers! It reaches all women, from those who barely know who Tory Burch is, to those who love her and religiously read her blog. It easily displays the New Arrivals, Tory’s Must-Haves, and The Tory Blog to avid customers, while also displaying Clothing, Handbags and Sale items to those who only know her for that. Each section has “Tory’s Personal Guide,” meaning, if you have no clue what you’re looking for, the guide will show you into the right direction. As you scroll down through the main page, you are even able to “Stay Connected” through Facebook, Pinterest, emails, etc. Though the bottom of the main page has a lot of extra tabs, such as Customer Care and the Tory Burch Foundation, they are out of the way of what most people go to the site for. However, if you need to find any of these resources, they are easily accessible through the main page.
Tory Burch Wearing Personal Brand


Overall, I believe that this website is so successful because of the perfect balance between organization and promotion. Tory is able to easily sell her go-to items while also promoting her new collections, without causing any confusion or chaos for each shopper. The effectiveness of this website is shown directly through devoted customers who wear her designs daily, and the website itself which always seems to have new arrivals. What more can I say? Everyone loves Tory!

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